Terms of service

Terms of Service

Overview

Welcome to Cotzypouts. The terms “we,” “us,” and “our” refer to Cotzypouts.

Cotzypouts operates this website and online store, including all related content, features, products, tools, and services offered to you as a customer. Our store is powered by Shopify.

By visiting our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility and Account Information

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and for all activity associated with your account.

2. Products

We make every reasonable effort to display our products, colors, images, dimensions, and descriptions as accurately as possible.

However, product appearance may vary slightly depending on your screen, device settings, lighting, or manufacturing variations.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Orders

When you place an order, you are making an offer to purchase our products.

We reserve the right to accept, reject, modify, or cancel an order at our discretion, including in cases involving suspected fraud, incorrect pricing, product availability, or payment issues.

Orders are not considered accepted until payment has been successfully processed and the order has been confirmed.

Please review your order carefully before submitting it, as we may not be able to make changes once the order has been processed or shipped.

4. Prices and Payment

All prices, discounts, promotions, and offers may change at any time without prior notice.

The price charged will be the price displayed at checkout at the time you place your order.

Unless otherwise stated, prices may not include applicable taxes, shipping fees, customs charges, or import duties.

You agree to provide accurate payment and billing information and confirm that you are authorized to use the payment method provided.

5. Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Tracking information will be provided when available.

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s procedures and timelines.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Please review that policy before making a purchase.

Items sent back without first contacting us may not be accepted.

For return-related questions, contact:

cotsypouts@outlook.com

7. Intellectual Property

All content available through our website, including our brand name, logo, images, graphics, text, videos, product descriptions, website design, and other materials, is owned by Cotzypouts or used with permission.

You may not copy, reproduce, modify, distribute, sell, or commercially use our website content without prior written permission.

All third-party trademarks and intellectual property remain the property of their respective owners.

8. Third-Party Services and Links

Our website may contain links to third-party websites, apps, payment providers, or services.

We are not responsible for the accuracy, availability, security, content, or practices of third-party services.

Your use of third-party services is subject to their own terms and privacy policies.

9. Shopify

Our store is powered by Shopify.

Purchases made through our store are transactions directly between you and Cotzypouts.

Shopify provides the technology used to operate our store but is not the seller of the products purchased from Cotzypouts.

10. Privacy

Your use of our website is also subject to our Privacy Policy.

Certain personal information may be processed by Shopify and other third-party providers that help us operate our store, process payments, fulfill orders, analyze website usage, or provide customer service.

11. Reviews and Feedback

If you submit reviews, photos, suggestions, comments, or other feedback, you grant us permission to use that content for purposes including marketing, advertising, product improvement, and website content.

You confirm that any content you submit is truthful, lawful, and does not violate the rights of another person or company.

We reserve the right to remove content that we consider misleading, abusive, unlawful, offensive, or inappropriate.

12. Errors and Inaccuracies

Occasionally, information on our website may contain errors, including product descriptions, prices, promotions, shipping information, or availability.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

13. Prohibited Uses

You may not use our website or services for unlawful, fraudulent, abusive, harmful, or malicious purposes.

You may not attempt to:

  • Violate applicable laws or regulations
  • Infringe intellectual property rights
  • Submit false or misleading information
  • Upload viruses, malware, or harmful code
  • Spam, scrape, harvest, or collect personal information
  • Interfere with website security
  • Attempt unauthorized access to our systems
  • Use automated systems in a way that disrupts or abuses our website

We reserve the right to suspend or terminate access for violations of these Terms.

14. Termination

We may suspend or terminate access to our website or services if we believe these Terms have been violated.

Any obligations or liabilities incurred before termination will remain enforceable.

15. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Cotzypouts and its affiliates, service providers, employees, contractors, and partners will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from your use of the website or products.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply in all cases.

17. Indemnification

You agree to indemnify and hold harmless Cotzypouts and its service providers from claims, liabilities, damages, or expenses arising from your violation of these Terms, applicable laws, or the rights of a third party.

18. Severability

If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies posted on our website, form the agreement between you and Cotzypouts regarding your use of our services.

20. Governing Law

These Terms will be governed by the laws applicable in the jurisdiction where Cotzypouts is legally established, subject to any mandatory consumer protection laws that apply to you.

21. Changes to These Terms

We may update these Terms of Service from time to time.

The most current version will always be available on this page.

Your continued use of our website after changes become effective means you accept the updated Terms.

22. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: cotsypouts@outlook.com

Last updated: September 14, 2026